September 9th, 2004

bish, smile

Why I can't work Phone Support

From customers_suck (this post):

Number of calls where "service Outages" were solved by either turning on the TV or cable receiver: 3

Number of people calling for help with Internet issues who hadn't booted up the computer to test the connection prior to calling: 2

Of the above, the number of Internet issues solved by booting the computer: also 2.


Basic problem solving skills, people! Wow, the dumb.
  • Current Music
    Fan and Rain
bish, smile

Quote of the UTP

Aaron: "They want Josh back because if there's anyone who would understand what the Present wants, it'd be him... the President wanting something aggressive and vengeful."

All: *evil laughter*
  • Current Music
    West Wing - "Shutdown"